Kieran Tie



2-3 years


Denver, CO


English (AUS)
English (CAN)
English (UK)
English (US)

Joined the crew

May 31, 2021

Last Updated

Jan 24, 2022

Kieran is both the founder of Chatty and an expert editorial consultant helping tech companies around the world unlock their stories and create engaging editorial.


Tradecraft (ConvertKit)

I was the editor of Tradecraft, ConvertKit's digital magazine for creators, for two years. I worked with a team of six freelance writers, guest contributors, and expert sources to craft 3 articles each week on email marketing, audience growth, social media, creativity, and more. One highlight was working with Marijana Kay to craft her piece on creator burnout.


I recently worked alongside freelance writer Dana Nicole to edit an ebook on Customer Delight 101 for user behavioural analysis platform Hotjar. Link coming soon!


I've contributed a range of feature narratives to Productboard's blog, highlighting how the best product teams in the world build new features, from how customer service giant Intercom launched their Macros feature to a profile on design platform Figma's dedication to delight. I also wrote an in-depth ebook on Product Excellence, along with a report on the state of product management that garnered over a thousand downloads in the first week alone.

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